I live for the moments when I can help others smile. There's just something invigorating about a smile, don't you think! They say that people who smile regularly have low blood pressure -- so smiling is healthy too. I wish smiling had that effect on weight control, because then I'd be able to shed some unwanted pounds. But, that's another story.
So, when was the last time you 'heard' a smile? When was the last time someone helped you lower your blood pressure with a…Continue
Posted on November 2, 2011 at 6:00am
Have you heard the saying, "Never let them see you sweat"? Well, the premise is that if you are under pressure, control yourself so nobody else can tell. However, in a physical environment your armpits may betray you. Now, in a virtual world how can the same be true? Just as animals can tell when fear is present, so can virtual clients.
Virtual clients can tell when you are afraid to quote your rates or afraid to turn down an unreasonable request. How? By the way you respond or…Continue
Posted on November 1, 2011 at 6:18pm